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Refund Policy

Thanks for your purchases from Gantan Kitchen.
Not entirely satisfied with your purchase? We're here to assist.

Within [7] calendar days to return an item from the date you received it.

Eligibility to return the products

1. Provide receipt for proof of purchase

2. Airway Bill

3. With valid reason

4. Maintain item(s) in good condition that you received it. 

5. Note that item(s) must be in the original packaging.

Will notify once item(s) received and inspect based on the refund request. We will immediately notify you on the status of your refund after inspecting the item(s).

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Purchaser will be responsible for paying the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any further questions on how to return your item(s)


23, Jalan SS2/97

47300 Petaling Jaya

Selangor, Malaysia

Tel: +6017-635 8202